wwb Terms of Use

These terms set out the conditions under which we offer access to wwb. By opening an account and using our platform, you agree to these terms. We operate an online gaming service available only where local law permits. Our platform covers football (Liga 1, Piala AFF, Champions League), live-dealer tables, slots, and esports betting.

Our terms cover account creation, deposits and withdrawals, bonus conditions, dispute resolution, and jurisdiction restrictions. We encourage you to read these carefully before joining wwb. If you do not agree with these terms, you should not open an account.

This page explains what we require from account holders and what you can expect from us.

Account opening on wwb

When you open an account with wwb, you provide your email, password, full name, date of birth, phone number, and residential address. You must be of legal age in your jurisdiction to use our service. You are responsible for ensuring all information is accurate and current. If your details change, you must update them in your account settings immediately.

We require identity verification before your account becomes fully active. You upload a government-issued ID (national ID, passport, or driver's license) and proof of address (utility bill, bank statement, or rental letter from the last three months). Our compliance team reviews these documents. This process typically takes a few hours to one business day. Once approved, your account status changes to "Active," and you can deposit funds and begin playing.

We reserve the right to request additional documentation at any time if we believe verification is incomplete or if transaction patterns raise compliance concerns. We also reserve the right to suspend or close your account if you violate these terms, engage in fraudulent activity, or attempt to circumvent our systems.

Deposits and withdrawals on our wwb platform

We accept deposits via six e-wallet providers and four major Indonesian banks:

E-wallets: DANA, e-wallet, mobile banking, local payment, online payment, e-wallet (subject to verification)
Bank transfers: mobile banking, local payment, online payment, e-wallet (deposits via virtual account; typically one to two hours)

All deposits are non-refundable once confirmed in your account. We do not charge fees for deposits, but your e-wallet provider or bank may charge their own fees. You are responsible for any fees charged by your payment provider.

Withdrawals are available anytime. You request a withdrawal to your linked payment method, and our compliance team reviews the request. Once approved, funds are processed: e-wallet withdrawals within one to two hours, bank transfers within one business day. We may request additional verification for large withdrawals as part of our anti-money-laundering procedures. This is standard practice and helps us protect your account.

Note: We do not charge withdrawal fees. However, your bank or e-wallet provider may charge fees for receiving funds. Processing times are typical but not guaranteed; delays may occur during peak times (around Idul Fitri, Idul Adha, Imlek, or Liga 1 finals).

Our wwb bonus and promotional terms

From time to time, we offer promotional bonuses or incentive offers. Any bonus we advertise is subject to specific terms: wagering requirements, eligible games, minimum deposit amounts, and expiration dates. These terms vary by promotion and are displayed before you accept the bonus.

Bonuses are credited to your account as bonus funds, separate from your real-money balance. You must use bonus funds according to the promotion's rules—for example, you may be required to wager the bonus amount five times before you can withdraw associated winnings. If you do not meet the bonus requirements within the specified timeframe, the bonus expires and is forfeited.

We reserve the right to withdraw or modify any bonus offer without notice. We also reserve the right to void any bonus if we detect suspicious activity or attempts to exploit the bonus system.

Game rules and settlement on wwb

Each game category on wwb has specific rules governing how bets are placed and settled:

Sportsbook (football, esports, MotoGP, badminton): Bets are settled based on official league or tournament results. Settlement occurs after the match or event concludes and results are published. If a match is postponed or cancelled, we follow the league's rules regarding bet handling.
Live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger): Bets are settled immediately after each hand or spin. The dealer's actions determine all outcomes. Settlement is instant, and your balance updates in real time.
Slots (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways): Each spin is determined by a random number generator. Results are settled immediately after you press spin.

We display payout rates and game rules for all games on our platform. By placing a bet, you acknowledge that you understand the rules and accept the settlement terms.

Settlement is final. Once a bet is settled, it cannot be reversed unless we identify a technical error on our platform.

wwb terms

Dispute resolution and complaints at wwb

If you believe a bet was settled incorrectly or if you experience a technical issue, contact our support team via email or in-app chat. Provide details about the issue, including the bet reference number if applicable. Our team will investigate and respond within one to two business days.

We review our records, cross-reference official results (for sportsbook) or game logs (for live-dealer and slots), and determine whether settlement was correct. If we find an error, we correct it and adjust your balance accordingly. If we find no error, we explain the settlement and the relevant game rules.

If you remain dissatisfied after our investigation, you may escalate the complaint. We will review it again and provide a final decision. Our decision is binding under these terms.

Your responsibilities when using wwb

You are responsible for:

Keeping your password confidential. Do not share it with anyone.
Ensuring all information in your account is accurate and current.
Monitoring your account for unauthorized activity and reporting any suspicious behavior to us immediately.
Complying with local laws in your jurisdiction. We provide a service; you bear the responsibility of confirming whether that service is legal where you are located.
Not attempting to manipulate odds, exploit bugs, or circumvent our systems.

If we detect unauthorized access, fraud, or terms violations on your account, we will suspend or close it immediately. We will also report suspected fraud to relevant authorities if required by law.

Jurisdiction and legal access to wwb

Our services are available only where local law permits. We do not operate in jurisdictions where online wagering is clearly prohibited. We are not licensed in Indonesia; we operate under a gaming license in a jurisdiction that permits such operations.

Before opening an account, you are responsible for verifying that access to wwb is legal in your location. Online gaming in Indonesia operates in a legal gray zone. Different regions and time periods may have different enforcement approaches. You assume all risk related to accessing wwb from your jurisdiction.

If you access wwb from a jurisdiction where online gaming is prohibited, and you are detected, your account may be suspended or closed. We may also be required to report your activity to relevant authorities. We cannot advise you on the legality of your access—consult your local gaming authority or a legal advisor if you are unsure.

Data protection and privacy on our wwb platform

We collect personal information (name, contact details, payment method, transaction history) to operate wwb and comply with anti-money-laundering regulations. We protect this data using standard security practices. We do not sell your data to third parties. We may disclose your information if required by law or court order.

For detailed information about how we collect, store, and use your data, refer to our Privacy PolicyBy opening an account on wwb, you consent to our data practices as described in that policy.

Changes to these wwb terms and our liability

We may amend these terms at any time. We will notify you of material changes by posting an updated version on this page or sending a notice to your registered email. If you do not agree with the changes, you may close your account. Continued use of wwb after changes are posted constitutes your acceptance of the new terms.

We provide wwb "as is." We make no warranties about service availability, accuracy of odds, or uninterrupted access. We are not liable for losses you incur through your use of wwb, including losses from bets placed, technical errors, or unauthorized account access (unless the error is demonstrably caused by our negligence).

Our total liability to you under these terms is limited to the amount you have deposited in your wwb account.

Note: These terms are governed by the laws of the jurisdiction where wwb is licensed. Any disputes arising from these terms are subject to arbitration in that jurisdiction, not to litigation in your home country.

Final points on our wwb terms

By opening an account on wwb, you confirm that you have read and understood these terms and agree to be bound by them. You also confirm that you are of legal age in your jurisdiction and that you are accessing wwb from a location where it is legal to do so.

If you have questions about these terms, contact our support team via email or in-app chat. We respond to account-related inquiries within one to two business days. For questions about your local legal situation, consult your jurisdiction's gaming authority or a legal advisor.

Our full legal notice is available at Legal NoticeOur data practices are detailed in our Privacy PolicyOur account verification process is explained at Account Verification